As we move into 2021, coping with the lingering effects of the COVID-19, how has the SADC region turned things around with digital banking transformation? COVID-19 has elevated the urgency for the region to increase its rate of digital transformation and interconnection. Before the pandemic, we had already seen some transformative changes, such as the [...]
As we move into 2021, coping with lingering effects of the COVID-19, how has the SADC region turned things around with digital banking transformation? At the risk of being controversial - not nearly enough if anything that impacts on the mass market What are the emerging technologies or innovations that you think will become crucial [...]
As we move into 2021, coping with lingering effects of the COVID-19, how has the SADC region turned things around with digital banking transformation? Emphasis has been on self-service, process decentralising andalternate channels such as kiosks, mobile banking applications including USSD, internet banking and social media banking. Seen an increase in automation of Backoffice operations, [...]
BLOG - https://axletrees.com/enterprise-integration/part-ii-integrating-banks/ CASE STUDY - https://axletrees.com/case-study/bank-onboarding-citibank-x-axletree-solutions/
Q&A with James Gachie Senior Manager – SaaS Sales, at Infobip Kenya for Africa Bank 4.0 As we move into 2021, coping with lingering effects of the COVID-19, what would be your personal takeaway from the crisis and why? Firstly, businesses must become agile and innovative. Crises like the COVID-19 pandemic are unpredictable and businesses must [...]
As we move into 2021, coping with lingering effects of the COVID-19, what would be your personal takeaway from the crisis and why? Crises, small or big, are inevitable in the life of organizations, countries. It is therefore essential tobuild organizational readiness to deal with the crises and resilience so as emerge stronger, not weaker [...]
Infobip deployed a WhatsApp Business API and SMS banking solution at Kenya’s HF Group Plc’s banking subsidiary HFC. Client background:Headquartered in Nairobi, Kenya, the 54-year-old HF Group is a mortgage finance provider in the East African country. Currently, HF Group is the only licensed mortgage company regulated by the Central Bank of Kenya. In 2015, [...]
The uptake of chatbot solutions is growing from strength to strength across the globe, as companies spanning various industry segments and verticals are beginning to realise that this technology can effectively transform the way businesses communicate with their customers. According to international research company Gartner, chatbots are set to be integrated across a quarter of [...]
