News from Axletree Solution
BLOG - https://axletrees.com/enterprise-integration/part-ii-integrating-banks/ CASE STUDY - https://axletrees.com/case-study/bank-onboarding-citibank-x-axletree-solutions/
BLOG - https://axletrees.com/enterprise-integration/part-ii-integrating-banks/ CASE STUDY - https://axletrees.com/case-study/bank-onboarding-citibank-x-axletree-solutions/
Q&A with James Gachie Senior Manager – SaaS Sales, at Infobip Kenya for Africa Bank 4.0 As we move into 2021, coping with lingering effects of the COVID-19, what would be your personal takeaway from the crisis and why? Firstly, businesses must become agile and innovative. Crises like the COVID-19 pandemic are unpredictable and businesses must [...]
As we move into 2021, coping with lingering effects of the COVID-19, what would be your personal takeaway from the crisis and why? Crises, small or big, are inevitable in the life of organizations, countries. It is therefore essential tobuild organizational readiness to deal with the crises and resilience so as emerge stronger, not weaker [...]
Infobip deployed a WhatsApp Business API and SMS banking solution at Kenya’s HF Group Plc’s banking subsidiary HFC. Client background:Headquartered in Nairobi, Kenya, the 54-year-old HF Group is a mortgage finance provider in the East African country. Currently, HF Group is the only licensed mortgage company regulated by the Central Bank of Kenya. In 2015, [...]
The uptake of chatbot solutions is growing from strength to strength across the globe, as companies spanning various industry segments and verticals are beginning to realise that this technology can effectively transform the way businesses communicate with their customers. According to international research company Gartner, chatbots are set to be integrated across a quarter of [...]
They may not have had an auspicious beginning but chatbots are now gaining traction. The uptake of chatbot solutions is growing from strength to strength across the globe, as companies spanning various industry segments and verticals are beginning to realise that this technology can effectively transform the way businesses communicate with their customers. According to [...]
In Kenya, as in much of the rest of the East African region, customer satisfaction in the banking and insurance space is becoming increasingly dependent on the quality of engagement between consumers and brands, rather than based on the differentiation offered by products and services. Customers are expecting interactions that are informed by insights into [...]
As we move into 2021, coping with lingering effects of the COVID-19, what would be your personal take away from the crisis and why? COVID-19 has not only accelerated the increased use of technology in Africa, but also shone a brighter light on the massive opportunities we have for innovation in these parts. The pandemic [...]